Privacy Policy
Last updated: January 2026
1. Information We Collect
When you create a research account, place an order, or contact our support team, we collect information you provide directly, including your name, email address, shipping address, and phone number. When you browse our catalog, we may also collect standard technical data such as your IP address, browser type, and pages visited, to help us operate and improve the site.
2. How We Use Your Information
We use the information we collect to process and fulfill orders, manage your account, respond to support requests, send order and shipping confirmations, and maintain the security of our platform. We do not sell your personal information to third parties.
3. Payment Information
Payment processing is handled by our third-party payment providers. We do not store full credit card numbers on our servers. Card details entered at checkout are transmitted directly to our payment processor's secure systems.
4. Data Retention & Security
Account and order data is retained for as long as your account remains active, or as needed to comply with legal obligations. We use industry-standard technical and organizational measures, including encryption in transit, to protect your data from unauthorized access, alteration, or disclosure.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting our support team through the Contact page. We will respond to verified requests within a reasonable timeframe.
6. Cookies
We use essential cookies and local browser storage to keep you signed in, remember items in your cart, and maintain your session while you browse. These are required for the site to function correctly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
8. Contact Us
Questions about this policy can be directed to our team via the Contact Support page.